So you have decided that you are going to add social media to your marketing mix. You have decided that you are going to launch a corporate blog, start a company Twitter profile, create and join a few LinkedIn groups and then have a lovely looking Facebook page with all your corporate info on. Heck, you might even re-design your website whilst your at it right?
But have you benchmarked your existing online and offline marketing activities before you jump onto the social media bandwagon? Do you know how your current marketing activities are performing in order to identify success later on? In fact, what will your success look like in 12 months time?
Benchmarking is crucial
Conducting a benchmarking audit is crucial for any marketing department before starting on long term commitments like social media marketing. Knowing how your website is performing and its conversion rates, knowing which brochures are most downloaded or requested, knowing how many times your company has been mentioned online, finding out how many pages in your website are indexed and where they rank in Google and knowing how visitors use your website are all ‘must knows’ in order to be able to measure any improvement over time. Read More